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iTutor Information

It is very important for our students to continue their academics while out on quarantine if they are not ill. When a student is placed on mandatory quarantine by SCPHS, the Quarantine Academic Access Plan is used to support a student’s academic success. Throughout a quarantine, students should log into SeeSaw or Canvas to access links, information from teachers, and complete any assignments. On day three of quarantine as confirmed by SCPHS, parents/guardians will receive an email with information about using iTutor and a schedule. iTutor attendance is required and will be recorded daily in all classes and reported back to your child’s school. iTutor will provide a student with skill practice and small group instruction appropriate for each grade level.

Quarantine Learning iTutor Information Sheet for Grades K-12.

When the district receives information that a student is out on quarantine per Saratoga County Public Health Services (SCPHS) for 3+ days the following schedules apply:

  • iTutor Instruction begins on day 3 of quarantine or as soon as possible after the district receives SCPHS documentation.
  • Parents are called reminding them to check their email for iTutor schedule details once the district receives SCPHS documentation.
  • Additional support for students with IEPs will be coordinated with individual families.

Student Responsibilities Include:

  • Daily log in and participation in the support sessions (attendance will be taken and reported to the school per NYS requirement).
  • Students will need to access SeeSaw (k-5) or Canvas (6-12) to complete their assignments in addition to receiving this live support.
  • Students will turn assignments in to their teachers, not the tutor.

Before attending the first class:

  • You must have access to the following:
    • Computer or mobile device with internet access. The Chrome browser works best.
    • Working camera.
    • Headphones with microphone recommended but not required.
  • Watch iTutor’s Orientation Video.
  • Learn more about iTutor by watching this Student and Family Video.

Login Credentials:

  • Username: Student School Email Address (password will be shared via email).
  • If you do not not know your email address, the format is typically: First initial last name@sscsd.net (jsmith@sscsd.net).
  • For assistance with log in credentials, please email quarantine_tutoring@saratogaschools.org.

How to Navigate iTutor:

  • Navigate to iTutor account login page.
  • Log in using the credentials above.
  • You will be brought to the iTutor dashboard which will show your upcoming classes.
  • Please be on your dashboard five minutes prior to the start of class.
  • When it is time to join your class, the blue “launch” button will appear. Click it when it appears.

iTutor Technology Support:

Below are some best practices and troubleshooting techniques to try if you are facing trouble with our Virtual Classroom. If you still require assistance after trying the steps below, please contact support@itutor.com or call (516) 681-8000 ext. 2.

Try refreshing your browser

  • On a Windows Computer press the F5 key on the top of the keyboard.
  • On a Mac Computer hold down the CMD Key while also pressing R.

Make sure your Chrome browser is up to date

  • In the top right corner of Google Chrome, click the menu icon which looks like 3 vertical dots.
  • Click help then about Google Chrome.
  • Chrome will automatically update if it’s not on the latest version.

Reset Browser Settings

  • In the top right corner of Google Chrome, click the menu icon and then click on settings.
  • Next click on default browser. Near the bottom, click advanced settings and then Restore settings to their original defaults.

Clear Cookies, Cache & Browser History

  • In Google Chrome, click the menu icon and then click on more tools.
  • Next, click on clear browsing data. When the dialogue pops up, set the time range to all time.
  • Make sure all boxes are checked (Browsing history, Cookies and Other Site Data) and clear the data.
  • Make sure no tabs are left open, close the browser and then restart the browser.

Password Reset

  • When on the login page on itutorlms.com click the “Forgot Password” link.
  • If you do not receive an email, please reach out to support@itutor.com.